Medium Involvement Detailed Options
Option
Estate Watch
Level of commitment - Medium
Option 1: 'Make a Difference' Day in your area
Option 2: Estate Walkabout - 1 hour inspection of your area twice a year
Option 3: Estate Watcher - regular help via email or phone when problems arise
Open to
All Radian residents
Why take part?
Purpose - To make a positive difference across a range of issues in your neighbourhood to help make your estate/road a nicer place to live.
Outcome - Feedback to relevant service and Open Management Continuous Improvement Group which will help shape and influence service.
Links to - Open Management Continuous Improvement Group who will monitor and feedback to services and Area Panels. Progress made by Estate Watch.
Skills / training required
Essential
Option 1: Good observation and communication skills.
Option 2: As 1 above.
Option 3: IT literate where appropriate, a PC will be made available for use at your home.
Desirable
Persuasive skills to help influence others
Will / will not influence
Will influence and encourage pride in your local area and service provision
Length of commitment & who to contact
For as long as is convenient to the resident, although it is desirable for estate watchers to be involved for a minimum of 1 year
Contact: Neighbourhood Officer for your area
Option
Residents' Action Group
Level of commitment - Medium
Approximately 4 meetings a year
Open to
All residents
Why take part?
Purpose - To form a panel appointed yearly by local residents to discuss local issues.
Outcome - To feed back to relevant service and/or Continuous Improvement Group to help shape and influence service.
Links to - Relevant Continuous Improvement Group/Involvement Agreement/service procedures.
Skills / training required
Essential
Positive view and approach to working with others. Good listening skills
Desirable
Persuasive skills to help positively influence others
Will / will not influence
Will influence service provision
Length of commitment & who to contact
Membership reviewed annually.
Contact: Neighbourhood Officer for your area
Option
Residents Design Panel
Level of commitment - Medium
4 evening meetings a year, lasting approximately 2 hours each.
Open to
Ideally, residents who have recently moved into a new Radian development
Why take part?
Purpose - Meets to look at how Radian will build new properties and how we can learn from past errors and experiences.
Outcome - Feedback and outcomes from the Group are fed directly to the Association's Board for consideration.
Links to - Corporate Plan/development policies and procedures
Skills / training required
Essential
Basic training in 'Building for Life' principles will be given
Will / will not influence
Will influence the design of future developments
Length of commitment & who to contact
For as long as is convenient to the resident.
Contact: Programme Administrator for Development Services
Option
Email website Buddies
Level of commitment - Medium
Regularly looking at Radian's website
Open to
All Radian residents
Why take part?
Purpose - To help with the contents of the website and make sure it is user friendly.
Outcome - Suggestions and feedback will be taken into consideration and appropriate changes made.
Links to - Involvement Agreement.
Skills / training required
Essential IT aware
Will / will not influence
Will influence information and service provision
Length of commitment & who to contact
For as long as is convenient to the resident.
Contact: Community Team Leader - Rother
Option
Leaseholder Home Advisory Group
Level of commitment - Medium
From the comfort of home, read and feedback views on documents that are produced specifically for leaseholders as and when required.
Open to
All leaseholders
Why take part?
Purpose - To give leaseholders, at a time that suits them, the chance to use their experience to influence how services that relate to them are delivered. Helping to ensure standards are maintained and services are improved, whilst still providing value for money.
Outcome - Recommendations for improvement to service provision, service procedure and information provided to all leaseholders will be passed to the Leaseholders CIG for consideration and approval.
Links to - Corporate Plan/Leaseholders CIG/Policies/Procedures
Skills / training required
Good reading and reasoning skills
Will / will not influence
Will influence all areas which relate to leaseholders
Length of commitment & who to contact
For as long as is convenient to the leaseholder.
Contact: Portfolio Manager
