
Some residents received VfM training during the year and will be involved in the VfM reviews of ten of our services. The Radian Residents’ Council will then consider where to reinvest the savings made.
85% of our residents rate their rent as value for money. This is a fantastic achievement!
We set up a team to respond to your complaints and comments,...
Our target is to reach 75% satisfaction with how we deal wit...
Your satisfaction with our services has risen in all areas, ...
Introduction This year’s Resident’s Annual Report is av...