Resident Satisfaction
Your satisfaction with our services has risen in all areas, which is encouraging. We plan to further improve these figures and are working with your Area Panel to plan your local offers. We have set up staff project groups to look at key moments in the customer experience to improve the services you receive.
Other how are we doing stories
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Complaints and Compliments
We set up a team to respond to your complaints and comments,...
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Anti-social behaviour
Our target is to reach 75% satisfaction with how we deal wit...
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Resident Satisfaction
Your satisfaction with our services has risen in all areas, ...
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Annual Report
Introduction This year’s Resident’s Annual Report is av...
