Summer Roadshow - August 2009

On a rather blustery and wet day on Thursday 20th August 2009, a team of Radian staff took to the road and visited the villages of Froyle, Froxfield and East Meon.  The purpose of this was to make Radian more accessible to our harder to reach residents living in some of the district's more rural villages. 

This gave residents, whether from Radian, other local Housing Associations or owner/occupiers the opportunity to raise any issues they might have and staff the chance to promote all of the services we offer and review customer satisfaction.  

EHDC and Petersfield Housing Association were also involved and a children's entertainer and ice-cream van followed the show around helping to encourage customers out of their homes.

All Radian residents living in these villages were asked to complete a questionnaire which asked questions about their level of satisfaction with the area they live in, joining local walkabouts and identifying changes they would like to see within their estates or local area.  Out of a total 149 households sent the questionnaire, 32 were returned, raising a number of issues ranging from clearing litter and weeds from car parking areas to helping the community fight for a better Post Office service.  

All of the responses were analysed and the results fed back to the residents involved. Some of the actions are the responsibility of other organisations or agencies and these were passed on to them. 

Each year a similar event takes place, visiting new locations, talking to different residents about our services and listening to their views.  So watch this space, we could be coming to a place near you!!